Towa Gives Festive Season Retailers Back Office Insight From Any Location

The last weeks of the year are when shop and restaurant owners find it hardest to be everywhere at once. Tills are busier, stock moves faster, extra staff are on the roster and decisions need to be made quickly. Towa, the South African provider of cloud-based point of sale software and hardware, is focusing this November on the part of its platform that helps owners keep up when they cannot stand behind every counter: its cloud back office.

Towa has been building point of sale software and hardware for retail and hospitality businesses for 25 years. Because its software is cloud based, owners and managers can manage inventory and sales from any location, which becomes especially useful during the festive trading period.

The back office behind the till

A point of sale system is often thought of as the screen at the counter, but much of the value sits behind it. Towa's Cloud Back Office software is designed to keep operations in sync, from employee scheduling to in-depth sales analytics. It gives business owners the tools to analyse and improve each part of their operation.

During the festive season, that means an owner can look at how the day's trade is going, check which items are selling and which are not, and see how staff are scheduled across shifts, without needing to be on site. For businesses with more than one outlet, it means comparing branches from a single view rather than collecting reports from each one.

Built for retail and hospitality

Towa's software is designed for retail and hospitality businesses, with dedicated solutions for each alongside its back office tools. The company's aim is to streamline processes so that transactions are quick and seamless and customers have a better experience at the point of sale.

For retailers, that might mean managing stock across a busy shopping period. For restaurants, cafés and bars, it might mean handling a rush of year-end functions and holiday bookings. In both cases, a reliable pos system is what keeps queues moving when demand is at its highest.

Hardware that supports the software

Towa has partnered with Senor Tech since 2009. Senor's all-in-one touch POS systems are designed for easy attachment of peripherals and straightforward maintenance and after-sales support. The hardware connects to a wide range of devices, including printers, scanners, scales, video and menu boards, which allows businesses to build a setup that matches the way they trade.

Pairing proven hardware with cloud software gives businesses a pos point of sale system that works as a single, connected setup rather than separate parts that have to be made to fit together.

Options for businesses watching cash flow

Not every business has the capital to buy a full POS setup outright, particularly in the months before the festive season, when stock purchases and staffing costs are high. All of Towa's packages are available on a fixed cost rental basis, and the company offers rental options for businesses that are short on start-up cash. A fixed monthly cost also makes it easier to plan around the uneven trading that often follows in January.

Offices in three locations

Towa operates from its KZN head office at 9 Fairways Avenue, Mount Edgecombe, and from a Cape Town office at North Park, 2 Fir Street, Black River Park, Observatory. It also has an international office, Swazi Cash Register, in Eswatini. The KZN head office is open from 8am to 5pm Monday to Thursday and from 8am to 4pm on Fridays.

Businesses can request a demo to see the software in action. Towa's retail and hospitality specialists are available to discuss individual business needs, give a demonstration and answer questions. The company also runs a support portal for existing clients.

Why the cloud matters at year-end

Traditional point of sale setups often keep sales data on a single machine in the shop. That works until the owner needs information while away from the counter, or until a business opens a second outlet. A cloud-based setup changes that. Sales and inventory information is available from any location, which gives owners and managers a clearer view of the business at the moments it matters most.

In practical terms, an owner visiting suppliers can check stock levels before placing an order. A manager running a year-end function can see how the main floor is trading. A business owner taking a few days off over the holidays can still keep an eye on the numbers without being called in. For businesses that are growing, the same setup makes it easier to add new outlets without starting again.

Towa's software is designed for all business types within retail and hospitality, which means the same platform can support a single store, a restaurant or a group with several sites.

Preparing for the peak

For owners still deciding whether to change or upgrade their point of sale setup, November is a practical time to start the conversation. Getting a demo, choosing hardware and training staff all take time, and the earlier that work begins, the less pressure there is when trade peaks in December.

Businesses that already use Towa can use the coming weeks to make sure their back office is set up to give them the reports they need, so that decisions during the busiest weeks are based on real numbers rather than guesswork.

Retail and hospitality businesses can request a demo, explore rental options and learn more about Towa's software and hardware at https://www.towa.co.za/.

About Towa

Towa is a South African provider of cloud-based point of sale software and hardware for retail and hospitality businesses, with 25 years in point of sale. Its offering includes retail, hospitality and cloud back office software covering sales analytics, inventory and employee scheduling, and all-in-one touch POS hardware through a partnership with Senor Tech that dates back to 2009. Towa has a KZN head office in Mount Edgecombe, an office in Observatory, Cape Town, and an international office in Eswatini, and offers its packages on a fixed cost rental basis.

Media Contact
Towa
Email: web@towa.co.za
Phone: +27 87 474 8692
Website: https://www.towa.co.za/